jilijili5 Privacy Policy

This Privacy Policy ("Policy") describes how jilijili5 ("jilijili5," "we," "us," or "our") collects, uses, stores, and discloses personal information obtained from users ("you," "Player," or "User") of the jilijili5 website at jilijili5.org and all related services, features, and applications (collectively, the "Platform").

jilijili5 is committed to protecting your privacy and handling your personal data responsibly, transparently, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

By registering an account or using the jilijili5 Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.

This Policy should be read alongside the jilijili5 Terms & Conditions and Responsible Gaming Policy, which together govern your use of the Platform.

For the purposes of the Philippine Data Privacy Act of 2012, jilijili5 acts as the Personal Information Controller (PIC) in respect of the personal data collected through the Platform. As PIC, jilijili5 determines the purposes and means of processing your personal information.

jilijili5 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with applicable data privacy laws and this Policy. If you have any questions or concerns about how your personal data is handled, you may contact the jilijili5 DPO using the contact details provided in Section 15 of this Policy.

jilijili5 collects the following categories of personal information from players and Platform users:

jilijili5 does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect information about your race, religion, political opinions, or health status unless directly relevant to a responsible gaming assessment you have voluntarily initiated.

jilijili5 collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and server logs;
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from anti-fraud partners; payment data from GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors;
• Publicly available sources: Information from public registries or databases where permitted by applicable law for the purpose of verifying your identity or preventing fraud.

jilijili5 uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your jilijili5 account;
• Service delivery: Processing deposits, withdrawals, bets, and game participation;
• Identity and age verification: Confirming that you meet the 21+ age requirement and verifying your identity in compliance with KYC obligations;
• Regulatory compliance: Meeting our obligations under Philippine anti-money laundering (AML) laws, PAGCOR regulations, and the Data Privacy Act;
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, cheating, and other illegal activity;
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour and applying responsible gaming tools where appropriate;
• Customer support: Responding to your queries, complaints, and requests;
• Marketing and promotions: Sending you relevant offers, bonuses, and promotional communications — but only where you have provided your consent or where we have a legitimate interest to do so;
• Platform improvement: Analysing usage data to improve the performance, features, and user experience of the jilijili5 Platform;
• Legal proceedings: Establishing, exercising, or defending legal claims where necessary.

jilijili5 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

Under the Philippine Data Privacy Act of 2012, jilijili5 processes your personal data on the following legal bases:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications;
• Contractual necessity: Where processing is necessary to perform the contract between you and jilijili5 — for example, processing your deposits and withdrawals or managing your account;
• Legal obligation: Where processing is required to comply with a legal obligation applicable to jilijili5, including AML regulations, KYC requirements, and PAGCOR reporting obligations;
• Legitimate interests: Where processing is necessary for the legitimate interests of jilijili5 or a third party, provided those interests are not overridden by your rights and interests — for example, fraud prevention, platform security, and service improvement.

Where jilijili5 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

jilijili5 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your financial transactions;
• Identity verification providers: Third-party KYC and AML service providers who assist jilijili5 in verifying your identity and screening for financial crime;
• Game software providers: Third-party game developers and content providers whose games are available on the jilijili5 Platform, to the extent necessary to deliver the gaming service;
• IT and security service providers: Cloud hosting, cybersecurity, and fraud detection partners who process data on behalf of jilijili5 under strict data processing agreements;
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government bodies, where disclosure is required by law or court order;
• Professional advisers: Lawyers, auditors, and accountants, where necessary for the conduct of jilijili5's business operations.

jilijili5 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine AML record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act;
• KYC and identity documents: Retained for a minimum of five (5) years following the end of the business relationship;
• Customer support communications: Retained for three (3) years from the date of the interaction;
• Marketing consent records: Retained until you withdraw your consent, plus one (1) year thereafter for compliance documentation purposes.

Upon expiry of the applicable retention period, jilijili5 will securely delete or anonymise your personal data in accordance with its data disposal procedures. Where data is anonymised, it may be retained indefinitely for statistical and analytical purposes.

jilijili5 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: All data transmitted between your device and the jilijili5 Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols;
• Access controls: Personal data is accessible only to jilijili5 personnel and authorised third parties who have a legitimate need to access it, and only to the extent necessary for their role;
• Secure storage: Personal data is stored on secure servers with restricted physical and logical access;
• Regular security assessments: jilijili5 conducts periodic security audits and vulnerability assessments to identify and address potential risks;
• Incident response: jilijili5 maintains a data breach response plan and will notify affected players and the National Privacy Commission within the timeframes required by law in the event of a personal data breach.

While jilijili5 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying jilijili5 immediately if you suspect any unauthorised access to your account.

jilijili5 uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the Platform, analyse usage patterns, and support our security and fraud prevention measures.

Types of cookies used by jilijili5:

• Strictly necessary cookies: Essential for the Platform to function correctly. These cannot be disabled without affecting core functionality, such as maintaining your login session and processing transactions;
• Performance and analytics cookies: Used to collect anonymised information about how players use the Platform, helping jilijili5 improve performance and user experience;
• Functional cookies: Used to remember your preferences, such as language settings and display options, to personalise your experience;
• Security cookies: Used to detect and prevent fraudulent activity, protect against bot traffic, and maintain Platform integrity.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilijili5 Platform. Strictly necessary and security cookies cannot be disabled as they are essential to the safe operation of the service.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilijili5:

• Right to be informed: The right to be informed about how your personal data is collected and processed — which is the purpose of this Policy;
• Right of access: The right to request a copy of the personal data jilijili5 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to jilijili5's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the jilijili5 Data Protection Officer using the contact details in Section 15. jilijili5 will respond to all verified data subject requests within fifteen (15) business days. In complex cases, this period may be extended by a further fifteen (15) business days, with prior notice to you.

If jilijili5 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jilijili5 Platform, please contact our support team immediately.

jilijili5 employs age verification procedures during the registration process and reserves the right to request proof of age at any time. Accounts where age verification cannot be satisfactorily completed will be suspended pending resolution.

In the course of providing its services, jilijili5 may transfer your personal data to third-party service providers located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services. Where such transfers occur, jilijili5 ensures that appropriate safeguards are in place to protect your personal data, in accordance with the requirements of the Philippine Data Privacy Act.

These safeguards may include:

• Transferring data only to countries or organisations that provide an adequate level of data protection as recognised by the National Privacy Commission;
• Entering into data transfer agreements that incorporate standard contractual clauses approved by the NPC;
• Ensuring that recipient organisations are bound by binding corporate rules or equivalent data protection commitments.

By using the jilijili5 Platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the provision of the services, subject to the safeguards described above.

jilijili5 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. The date of the most recent revision is always displayed at the top of this page.

When material changes are made to this Policy, jilijili5 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the jilijili5 Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

We encourage you to review this Policy periodically to stay informed about how jilijili5 protects your personal information. Previous versions of this Policy are available upon request from the jilijili5 Data Protection Officer.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jilijili5, please contact our Data Protection Officer. We are committed to addressing all privacy-related enquiries promptly and transparently.

If you are not satisfied with jilijili5's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent government body responsible for enforcing the Data Privacy Act of 2012.

For questions about responsible gaming or to request self-exclusion, please visit the Responsible Gaming page or contact our support team directly.